Refund Policy
Refunds will be considered on a case-by-case basis and in appropriate instances (e.g. overpayments.) Please submit to ALAO a detailed explanation by mail/fax/or e-mail outlining your request for a refund.
Timing Statement
ALAO will process your payments upon receipt or as soon as possible thereafter in conjunction with appropriate financial institution procedures (e.g. times of deposit, etc.)
Privacy Statement
ALAO respects your right to privacy. Accordingly, we will collect and use personal information only as follows
Our Purpose in Collecting Personal Information
Personal information means information about you which is, or can be, tied to you as an individual.
We collect personal information to:
- Deliver the services you want;
- Communicate with you when necessary;
- Provide consumer/customer service;
- Respond to legal process (e.g. subpoenas and warrants).
What information we collect and how we collect it:
- Contact information, identification numbers, account numbers, and other information you provide when you do business with us;
- Technical information (such as your Internet Protocol address, your computer's operating system and browser type).
How we use personal information:
- We do not sell or rent personal information to others;
- We do not use cookies to track movements on websites;
- We do not disclose personal information except in the following situations;
: When you request or give us permission to do so
: When we use service providers and contractors (such as credit card issuers, financial institutions, or data processors) for limited purposes to assist us in completing our transactions.
: When appropriate to prevent harm or injury (e.g. preventing fraud).
We take reasonable steps to protect your personal information:
We maintain reasonable physical, technical, and procedural measures to limit access to personal information to authorized individuals with appropriate purposes.
Privacy Policy
